Italo in Real Time
Get real time train status updates and get information for each train station and each Italo train code.Discover Italo in Real Time services
Real time stations
Choose your station to view live updated departure and arrival boards.Regional train schedules
In this section you will find the schedules of the regional trains for the date and time requested.All the news on train traffic
05-giu-2026
FLORENCE RAILWAY JUNCTION: RFI works from July 5th to 10th and from July 26th to 30th 2026 for the replacement of the "Ponte al Pino" overpass
The Infrastructure Manager has scheduled engineering work on the Florence rail junction to enable the replacement of the ‘Ponte al Pino’ overpass, a key junction along the Rome–Milan route.
Work will ...
10-giu-2026
Infrastructure interventions on the Campania–Puglia railway line
From 10 June to 30 June 2026, rail traffic on the lines between Campania and Puglia will be affected by technological and infrastructure upgrade works as part of the development of the new Naples–Bari...Faq
If your train is delayed by more than 60 minutes prior to your scheduled departure, or if it is cancelled, the following rules apply:
You are entitled to a full refund of your ticket for:
- The leg of the journey affected by the delay or cancellation
- The entire journey if you no longer need to reach your final destination. In this case, you can also ask to return to your departure point via the first Italo train available
Where you have a return ticket and the delay or cancellation affects your outward journey you can request a refund for the entire two-way trip or you can also choose to maintain the return leg. If the delay or cancellation affects your return leg you are entitled to a refund only for that journey.
You can choose to complete your journey towards your destination either:
- By means of a service replacement solution if offered, or with the first available Italo train
- By choosing to travel at a later date
If you experience a delay of between 60 and 119 minutes Italo will automatically compensate you 25% of your ticket price.
If the delay is greater than 120 minutes that compensation will amount to 50% of your fare.
You will receive notification of any compensation after seven days and no later than 30 days after the journey in question. You will receive a voucher or, if you are a member of Italo Più, you will be credited via your Borsellino Italo.
You will receive an email from Italo confirming the compensation and you can also check the status via the “Support” page of italotreno.it.
Compensation is automatically paid to you within 30 days.
In order to ensure you receive it as quickly as possible, it will be paid via a voucher, Italo credit or, if you are a member of our Italo Più programme, via your Borsellino Italo.
To check if your refund has been paid, simply go to the Self Service area of our website which you’ll find on the Support page. If you have a voucher, click on "Compensation Search" otherwise select "Check Your Italo Credit".
To check if it has been credited to your Borsellino Italo, log in with your user name and password and go to your Account Page.